Frequently asked questions

How long does it take to set up Smart Parking?
After site preparation, the system can be installed and running in 3 to 5 days, including testing. (See Installation Video)
Do Smart Parking solutions require underground pits?
 No. All systems are mounted on a level concrete pad as specified; the installation is a very simple foundation and anchors.
How many cars can a unit hold?
A Smart Parking system can hold from 6 to 16 cars, depending on vehicle size. .
Can a unit accommodate full-size SUVs?
SmartParking Australia offers three models SML for Normal cars holding up to 16 vehicles, SUV for Vehicles up to 1.8 Meters and 2,400Kg, and the SUX units designed specifically for full-size SUVs up to 1.99 Meters and 2800Kg and can hold up to 12 vehicles.
How much space can I save by using Smart Parking solutions?
It depends on the number, type, and configuration of installed units, but to get a general idea, a multi-tower system covering the surface of just 13 regular parking spots can take up to 96 cars or 72 SUV or72 SUX Vehicles.
How loud are the units?
Smart Parking system when in operation, generate between 60-65 dB. To put that into context, an average air conditioning unit generates about 50 dB and the average refrigerator between 30 and 40 dB. 
Does Smart Parking require human operation?
Little interaction is required by the user, only when retrieving a vehicle. Other than that, the Smart Parking systems are completely automated. The units also require little maintenance, so there is no need for permanent staff.
How hard it is to operate Smart Parking Solutions?
It is very easy, thanks to powerful software and because they are completely automated. Depending on the chosen solution, the system can work via RFID card, touchpad or keypad. 
What if the power goes out?
The Smart Parking Systems come with a manual backup system, so a car can be retrieved from a unit even if there is no electricity. 
What if one of the unit’s malfunctions in a multi-system?
The systems operate independently. The parking systems will continue to work while the problem with the malfunctioning unit is repaired.
The Smart Parking system has been in operation since 1998 and deployed around the world with some 400 plus in Seoul South Korea alone.
They have proven their worth in Russia, Romania, Mexico, Argentina, Iran, Kuwait, Saudi Arabia, Singapore and many other places.
Smart Parking Australia operates through DN-Securepark Pty Ltd.

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